Portal Analytics

Track credential issuance and guest activity across your portals

Portal Management
Documentation/Portal Management/Portal Analytics

What Analytics Shows

QuuPass analytics tracks credential issuance — how many guest credentials have been created, which portals are being used most, and how demand varies over time. This tells you how active your guest Wi-Fi deployment is and which portals get the most traffic.

Scope: Analytics counts credentials issued through QuuPass. This is distinct from raw device-level Wi-Fi association data, which is available through the Meraki Dashboard separately. A single guest may visit a portal multiple times; each visit generates a new credential.

Dashboard Overview Stats

The Dashboard home shows four headline metrics at a glance alongside your subscription usage:

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Total Portals

Number of guest portals you have created, shown against your plan limit. Tracks how much of your portal quota is in use.

Active Portals

Portals that are currently enabled and accepting guest connections. Paused or disabled portals are excluded from this count.

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Total Credentials

Cumulative count of credentials ever issued across all portals. Includes active, expired, and manually deleted credentials.

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Networks Connected

Number of distinct Meraki networks linked to at least one portal, shown against your plan network limit.

Credential Status Metrics

The analytics page breaks down credentials by their current state:

MetricDescription
Total CredentialsAll credentials ever generated across every portal.
Active CredentialsCredentials within their expiry window that are still valid for Wi-Fi authentication.
Expired CredentialsCredentials past their expiry date. Still stored for record-keeping until manually cleared.
Issued TodayCredentials generated since midnight (server time).
Issued This WeekCredentials generated in the last 7 days.
Issued This MonthCredentials generated in the current calendar month.

Top Portals by Volume

The analytics page displays your top 5 portals ranked by total credential count. This identifies your highest-traffic touchpoints — useful for prioritising branding investment or spotting portals that may need their credential expiry tuned.

If you have fewer than 5 portals, all portals appear in the list. The ranking updates in real time as new credentials are issued.

7-Day Daily Issuance Chart

The bar chart shows how many credentials were issued each day over the past 7 days. This reveals usage patterns — for example, whether a venue is busier at weekends, or how a promotional event drove a spike in guest access.

Reading the chart

  • Each bar represents one calendar day
  • Bar height = credentials issued on that day
  • Days with zero issuance appear as empty (no bar)
  • Chart always shows the last 7 complete days

Common patterns to watch

  • Weekend spikes at hospitality venues
  • Event-day peaks from one-time activities
  • Flat lines may indicate a portal is paused
  • Unexpected drops could signal a Meraki API issue

Analytics Scope & Limitations

Unique devices:Analytics counts credentials issued, not unique devices. Repeat guests who visit the portal multiple times are counted once per visit.
Data retention:Credential counts accumulate indefinitely. Expired credentials that have been deleted via bulk-clear are removed from counts retroactively.
Per-portal breakdown:The current analytics view gives total and top-5 data. To see the full credential list for a specific portal, use the Credential Manager.
No device or session data:QuuPass does not capture device MAC addresses, connection duration, data usage, or browsing history. That data stays in the Meraki Dashboard.